Privacy Policy

1. Overview

VHS to Digital respects your privacy and aims to collect only the information reasonably needed to provide tape and film digitising services.

2. Information We May Collect

• Your name, phone number and email address
• Order details such as tape formats, quantities and delivery preferences
• Any information you submit through the Google order form, enquiry form, email or WhatsApp

3. How We Use Your Information

Your information may be used to:

• Respond to enquiries
• Arrange appointments and manage your order
• Deliver completed work or communicate updates
• Maintain basic business records

4. Media Content & Confidentiality

Personal and family recordings are handled discreetly. Media files created during the digitising process are used only for the purpose of completing your order and are not shared with others except where required by law.

5. Third-Party Tools

This website may use third-party services such as Google Forms, email providers and WhatsApp for enquiries and order handling. Information you send through those platforms is also subject to their own privacy practices.

6. Data Retention

Contact details and order information may be kept for a reasonable period for customer service, record keeping and legal compliance. Working files created during conversion are not kept longer than reasonably necessary unless otherwise requested.

7. Access & Corrections

If you want to update your contact details or ask about information you have provided, please contact VHS to Digital using the details below.